Better interaction performance attracts more chronic patients? Evidence from an online health platform

Huan Liu, Yao Zhang, Yuelin Li, Kendra S. Albright. Better interaction performance attracts more chronic patients? Evidence from an online health platform. Inf. Process. Manage., 60(4):103413, 2023. [doi]

@article{LiuZLA23,
  title = {Better interaction performance attracts more chronic patients? Evidence from an online health platform},
  author = {Huan Liu and Yao Zhang and Yuelin Li and Kendra S. Albright},
  year = {2023},
  doi = {10.1016/j.ipm.2023.103413},
  url = {https://doi.org/10.1016/j.ipm.2023.103413},
  researchr = {https://researchr.org/publication/LiuZLA23},
  cites = {0},
  citedby = {0},
  journal = {Inf. Process. Manage.},
  volume = {60},
  number = {4},
  pages = {103413},
}