Evaluation of Basic Public Services Quality for Optimizing Customer Satisfaction - researchr publication authors

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Xiaohong Liu, Xianyi Zeng, Yang Xu. Evaluation of Basic Public Services Quality for Optimizing Customer Satisfaction. In 10th International Conference on Intelligent Systems and Knowledge Engineering, ISKE 2015, Taipei, Taiwan, November 24-27, 2015. pages 155-159, IEEE, 2015. [doi]

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