Matthew Lombard, Theresa Ditton. At the Heart of It All: The Concept of Presence. J. Computer-Mediated Communication, 3(2), 1997. [doi]
@article{LombardD97, title = {At the Heart of It All: The Concept of Presence}, author = {Matthew Lombard and Theresa Ditton}, year = {1997}, url = {http://jcmc.indiana.edu/vol3/issue2/lombard.html}, researchr = {https://researchr.org/publication/LombardD97}, cites = {0}, citedby = {0}, journal = {J. Computer-Mediated Communication}, volume = {3}, number = {2}, }