Huijin Lu, Huidan Tan, Chenwei Li, Xiaobo Xu. How Restaurant Attributes Affect Customer Satisfaction: A Study Based on Sentiment Analysis, Neural Network Modelling and Kano Model Classification. In Yiliu Tu, Maomao Chi, editors, E-Business. Digital Empowerment for an Intelligent Future - 22nd Wuhan International Conference, WHICEB 2023, Wuhan, China, May 26-28, 2023, Proceedings, Part I. Volume 480 of Lecture Notes in Business Information Processing, pages 233-241, Springer, 2023. [doi]
@inproceedings{LuTLX23,
title = {How Restaurant Attributes Affect Customer Satisfaction: A Study Based on Sentiment Analysis, Neural Network Modelling and Kano Model Classification},
author = {Huijin Lu and Huidan Tan and Chenwei Li and Xiaobo Xu},
year = {2023},
doi = {10.1007/978-3-031-32299-0_20},
url = {https://doi.org/10.1007/978-3-031-32299-0_20},
researchr = {https://researchr.org/publication/LuTLX23},
cites = {0},
citedby = {0},
pages = {233-241},
booktitle = {E-Business. Digital Empowerment for an Intelligent Future - 22nd Wuhan International Conference, WHICEB 2023, Wuhan, China, May 26-28, 2023, Proceedings, Part I},
editor = {Yiliu Tu and Maomao Chi},
volume = {480},
series = {Lecture Notes in Business Information Processing},
publisher = {Springer},
isbn = {978-3-031-32299-0},
}