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Service Level Management 2010 (SLM 2010) (Vorwort)

André Ludwig, Axel Kieninger, Gerhard Satzger, Tilo Böhmann, Stefanie Leimeister. Service Level Management 2010 (SLM 2010) (Vorwort). In Klaus-Peter Fähnrich, Bogdan Franczyk, editors, Informatik 2010: Service Science - Neue Perspektiven für die Informatik, Beiträge der 40. Jahrestagung der Gesellschaft für Informatik e.V. (GI), Band 1, 27.09. - 1.10.2010, Leipzig. Volume 175 of LNI, pages 111-112, GI, 2010.

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André Ludwig

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Axel Kieninger

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Gerhard Satzger

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Tilo Böhmann

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Stefanie Leimeister

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