Using data envelopment analysis (DEA) to assess government web portals performance

Dolores E. Luna, José Ramón Gil-García, Luis F. Luna-Reyes, Rodrigo Sandoval-Almazán, Abel Duarte-Valle. Using data envelopment analysis (DEA) to assess government web portals performance. In John Carlo Bertot, Luis F. Luna-Reyes, Sehl Mellouli, editors, 13th Annual International Conference on Digital Government Research, dg.o 2012, College Park, MD, USA, June 4-7, 2012. pages 107-115, ACM, 2012. [doi]

@inproceedings{LunaGLSD12,
  title = {Using data envelopment analysis (DEA) to assess government web portals performance},
  author = {Dolores E. Luna and José Ramón Gil-García and Luis F. Luna-Reyes and Rodrigo Sandoval-Almazán and Abel Duarte-Valle},
  year = {2012},
  doi = {10.1145/2307729.2307748},
  url = {http://doi.acm.org/10.1145/2307729.2307748},
  researchr = {https://researchr.org/publication/LunaGLSD12},
  cites = {0},
  citedby = {0},
  pages = {107-115},
  booktitle = {13th Annual International Conference on Digital Government Research, dg.o 2012, College Park, MD, USA, June 4-7, 2012},
  editor = {John Carlo Bertot and Luis F. Luna-Reyes and Sehl Mellouli},
  publisher = {ACM},
  isbn = {978-1-4503-1403-9},
}