Lijuan Luo, Siqi Duan, Shanshan Shang, Yu Pan. What makes a helpful online review? Empirical evidence on the effects of review and reviewer characteristics. Online Information Review, 45(3):614-632, 2021. [doi]
@article{LuoDSP21,
title = {What makes a helpful online review? Empirical evidence on the effects of review and reviewer characteristics},
author = {Lijuan Luo and Siqi Duan and Shanshan Shang and Yu Pan},
year = {2021},
doi = {10.1108/OIR-05-2020-0186},
url = {https://doi.org/10.1108/OIR-05-2020-0186},
researchr = {https://researchr.org/publication/LuoDSP21},
cites = {0},
citedby = {0},
journal = {Online Information Review},
volume = {45},
number = {3},
pages = {614-632},
}