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Motivations and uses: An evaluation of users' use of a chat reference service

Lili Luo, Jeffrey Pomerantz. Motivations and uses: An evaluation of users' use of a chat reference service. In Sparking Synergies: Bringing Research and Practice Together - Proceedings of the 68th ASIS&T Annual Meeting, ASIST 2005, Charlotte, North Carolina, USA, October 28 - November 2, 2005. Volume 42 of Proceedings of the Association for Information Science and Technology, Wiley, 2005. [doi]

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Lili Luo

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Jeffrey Pomerantz

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