Wayne G. Lutters, Mark S. Ackerman. Achieving safety: a field study of boundary objects in aircraft technical support. In CSCW. pages 266-275, 2002. [doi]
@inproceedings{LuttersA02,
title = {Achieving safety: a field study of boundary objects in aircraft technical support},
author = {Wayne G. Lutters and Mark S. Ackerman},
year = {2002},
doi = {10.1145/587078.587116},
url = {http://doi.acm.org/10.1145/587078.587116},
researchr = {https://researchr.org/publication/LuttersA02},
cites = {0},
citedby = {0},
pages = {266-275},
booktitle = {CSCW},
}