Wayne G. Lutters, Carolyn B. Seaman. Revealing actual documentation usage in software maintenance through war stories. Information \& Software Technology, 49(6):576-587, 2007. [doi]
@article{LuttersS07,
title = {Revealing actual documentation usage in software maintenance through war stories},
author = {Wayne G. Lutters and Carolyn B. Seaman},
year = {2007},
doi = {10.1016/j.infsof.2007.02.013},
url = {http://dx.doi.org/10.1016/j.infsof.2007.02.013},
tags = {maintenance},
researchr = {https://researchr.org/publication/LuttersS07},
cites = {0},
citedby = {0},
journal = {Information \& Software Technology},
volume = {49},
number = {6},
pages = {576-587},
}