Understanding users' negative responses to recommendation algorithms in short-video platforms: a perspective based on the Stressor-Strain-Outcome (SSO) framework

Xiumei Ma, Yongqiang Sun, Xitong Guo, Kee-hung Lai, Doug Vogel. Understanding users' negative responses to recommendation algorithms in short-video platforms: a perspective based on the Stressor-Strain-Outcome (SSO) framework. Electronic Markets, 32(1):41-58, 2022. [doi]

Authors

Xiumei Ma

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Yongqiang Sun

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Xitong Guo

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Kee-hung Lai

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Doug Vogel

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