Multi-Grained Role Labeling Based on Multi-Modality Information for Real Customer Service Telephone Conversation

Weizhi Ma, Min Zhang, Yiqun Liu, Shaoping Ma. Multi-Grained Role Labeling Based on Multi-Modality Information for Real Customer Service Telephone Conversation. In Subbarao Kambhampati, editor, Proceedings of the Twenty-Fifth International Joint Conference on Artificial Intelligence, IJCAI 2016, New York, NY, USA, 9-15 July 2016. pages 1816-1822, IJCAI/AAAI Press, 2016. [doi]

Authors

Weizhi Ma

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Min Zhang

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Yiqun Liu

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Shaoping Ma

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