SALT: A semantic adaptive framework for monitoring citizen satisfaction from e-government services

Babis Magoutas, Gregoris Mentzas. SALT: A semantic adaptive framework for monitoring citizen satisfaction from e-government services. Expert Syst. Appl., 37(6):4292-4300, 2010. [doi]

@article{MagoutasM10,
  title = {SALT: A semantic adaptive framework for monitoring citizen satisfaction from e-government services},
  author = {Babis Magoutas and Gregoris Mentzas},
  year = {2010},
  doi = {10.1016/j.eswa.2009.11.071},
  url = {http://dx.doi.org/10.1016/j.eswa.2009.11.071},
  tags = {e-science},
  researchr = {https://researchr.org/publication/MagoutasM10},
  cites = {0},
  citedby = {0},
  journal = {Expert Syst. Appl.},
  volume = {37},
  number = {6},
  pages = {4292-4300},
}