Recognizing factors effecting the use of mobile banking apps through sentiment and thematic analysis on user reviews - researchr publication authors

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Toqeer Mahmood, Saba Naseem, Rehan Ashraf, Muhammad Asif, Muhammad Umair, Mohsin Shah. Recognizing factors effecting the use of mobile banking apps through sentiment and thematic analysis on user reviews. Neural Computing and Applications, 35(27):19885-19897, September 2023. [doi]

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