Ann Majchrzak, Philip H. B. More. Emergency! Web 2.0 to the rescue!. Communications of the ACM, 54(4):125-132, 2011. [doi]
@article{MajchrzakM11,
title = {Emergency! Web 2.0 to the rescue!},
author = {Ann Majchrzak and Philip H. B. More},
year = {2011},
doi = {10.1145/1924421.1924449},
url = {http://doi.acm.org/10.1145/1924421.1924449},
researchr = {https://researchr.org/publication/MajchrzakM11},
cites = {0},
citedby = {0},
journal = {Communications of the ACM},
volume = {54},
number = {4},
pages = {125-132},
}