Tamas Makany, Sungjong Roh, Kotaro Hara, Jie Min Hua, Felicia Goh Si Ying, Wilson Teh Yang Jie. Beyond Anthropomorphism: Unraveling the True Priorities of Chatbot Usage in SMEs. In Minha Lee, Cosmin Munteanu, Martin Porcheron, Johanne Trippas, Sarah Theres Völkel, editors, Proceedings of the 5th International Conference on Conversational User Interfaces, CUI 2023, Eindhoven, The Netherlands, July 19-21, 2023. ACM, 2023. [doi]
@inproceedings{MakanyRHHYJ23,
title = {Beyond Anthropomorphism: Unraveling the True Priorities of Chatbot Usage in SMEs},
author = {Tamas Makany and Sungjong Roh and Kotaro Hara and Jie Min Hua and Felicia Goh Si Ying and Wilson Teh Yang Jie},
year = {2023},
doi = {10.1145/3571884.3604315},
url = {https://doi.org/10.1145/3571884.3604315},
researchr = {https://researchr.org/publication/MakanyRHHYJ23},
cites = {0},
citedby = {0},
booktitle = {Proceedings of the 5th International Conference on Conversational User Interfaces, CUI 2023, Eindhoven, The Netherlands, July 19-21, 2023},
editor = {Minha Lee and Cosmin Munteanu and Martin Porcheron and Johanne Trippas and Sarah Theres Völkel},
publisher = {ACM},
}