Avi Mandelbaum, Sergey Zeltyn. n + G queue. OR Spectrum, 26(3):377-411, 2004. [doi]
@article{MandelbaumZ04,
title = {n + G queue},
author = {Avi Mandelbaum and Sergey Zeltyn},
year = {2004},
doi = {10.1007/s00291-004-0164-8},
url = {https://doi.org/10.1007/s00291-004-0164-8},
researchr = {https://researchr.org/publication/MandelbaumZ04},
cites = {0},
citedby = {0},
journal = {OR Spectrum},
volume = {26},
number = {3},
pages = {377-411},
}