Modeling "don't know" responses in rating scales

Marica Manisera, Paola Zuccolotto. Modeling "don't know" responses in rating scales. Pattern Recognition Letters, 45:226-234, 2014. [doi]

@article{ManiseraZ14,
  title = {Modeling "don't know" responses in rating scales},
  author = {Marica Manisera and Paola Zuccolotto},
  year = {2014},
  doi = {10.1016/j.patrec.2014.04.012},
  url = {http://dx.doi.org/10.1016/j.patrec.2014.04.012},
  researchr = {https://researchr.org/publication/ManiseraZ14},
  cites = {0},
  citedby = {0},
  journal = {Pattern Recognition Letters},
  volume = {45},
  pages = {226-234},
}