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Multiple Dimensions of User Satisfaction as Quality Criteria for Web Portals

Nikos Manouselis, Demetrios G. Sampson. Multiple Dimensions of User Satisfaction as Quality Criteria for Web Portals. In Pedro T. Isaías, Nitya Karmakar, Luís Rodrigues, Patrícia Barbosa, editors, Proceedings of the IADIS International Conference WWW/Internet 2004, Madrid, Spain, 2 Volumes. pages 535-542, IADIS, 2004.

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