An Emotional Agent for the Analysis of Customer Satisfaction Surveys

Shahidatul Nadhirah Mansor, Salama A. Mostafa, Aida Mustapha, Rozanawati Darman. An Emotional Agent for the Analysis of Customer Satisfaction Surveys. In International Symposium on Agent, Multi-Agent Systems and Robotics, ISAMSR 2018, Putrajaya, Malaysia, August 27-28, 2018. pages 1-6, IEEE, 2018. [doi]

@inproceedings{MansorMMD18,
  title = {An Emotional Agent for the Analysis of Customer Satisfaction Surveys},
  author = {Shahidatul Nadhirah Mansor and Salama A. Mostafa and Aida Mustapha and Rozanawati Darman},
  year = {2018},
  doi = {10.1109/ISAMSR.2018.8540548},
  url = {https://doi.org/10.1109/ISAMSR.2018.8540548},
  researchr = {https://researchr.org/publication/MansorMMD18},
  cites = {0},
  citedby = {0},
  pages = {1-6},
  booktitle = {International Symposium on Agent, Multi-Agent Systems and Robotics, ISAMSR 2018, Putrajaya, Malaysia, August 27-28, 2018},
  publisher = {IEEE},
  isbn = {978-1-5386-7856-5},
}