Barbara L. Marcolin, Deborah Compeau, Malcolm Munro, Sid L. Huff. Assessing User Competence: Conceptualization and Measurement. Information Systems Research, 11(1):37-60, 2000. [doi]
@article{MarcolinCMH00,
title = {Assessing User Competence: Conceptualization and Measurement},
author = {Barbara L. Marcolin and Deborah Compeau and Malcolm Munro and Sid L. Huff},
year = {2000},
doi = {10.1287/isre.11.1.37.11782},
url = {http://dx.doi.org/10.1287/isre.11.1.37.11782},
researchr = {https://researchr.org/publication/MarcolinCMH00},
cites = {0},
citedby = {0},
journal = {Information Systems Research},
volume = {11},
number = {1},
pages = {37-60},
}