Aaron Marcus. Metaphor Design in User Interfaces: How to Manage Expectation, Surprise, Comprehension, and Delight Effectively. In CHI Extended Abstracts. pages 172-173, 1997. [doi]
@inproceedings{Marcus97:0, title = {Metaphor Design in User Interfaces: How to Manage Expectation, Surprise, Comprehension, and Delight Effectively}, author = {Aaron Marcus}, year = {1997}, url = {http://www.acm.org/sigchi/chi97/proceedings/tutorial/am.htm}, tags = {design}, researchr = {https://researchr.org/publication/Marcus97%3A0}, cites = {0}, citedby = {0}, pages = {172-173}, booktitle = {CHI Extended Abstracts}, }