Driving large call center simulations using OLAP data cubes

Pam Laney Markt. Driving large call center simulations using OLAP data cubes. In Proceedings of the 37th Winter Simulation Conference, Orlando, FL, USA, December 4-7, 2005. pages 45, ACM, 2005. [doi]

References

No references recorded for this publication.

Cited by

No citations of this publication recorded.