Framework for Customers' Sentiment Analysis

Catarina Marques-Lucena, João Sarraipa, Joaquim Fonseca, António Grilo 0002, Ricardo Jardim-Gonçalves. Framework for Customers' Sentiment Analysis. In Plamen P. Angelov, Krassimir T. Atanassov, Lyubka Doukovska, Mincho Hadjiski, Vladimir Simov Jotsov, Janusz Kacprzyk, Nikola Kasabov, Sotir Sotirov, Eulalia Szmidt, Slawomir Zadrozny, editors, Intelligent Systems'2014 - Proceedings of the 7th International Conference Intelligent Systems IEEE IS'2014, September 24-26, 2014, Warsaw, Poland, Volume 1: Mathematical Foundations, Theory, Analyses. Volume 322 of Advances in Intelligent Systems and Computing, pages 849-860, Springer, 2014. [doi]

@inproceedings{Marques-LucenaSFGJ14,
  title = {Framework for Customers' Sentiment Analysis},
  author = {Catarina Marques-Lucena and João Sarraipa and Joaquim Fonseca and António Grilo 0002 and Ricardo Jardim-Gonçalves},
  year = {2014},
  doi = {10.1007/978-3-319-11313-5_74},
  url = {http://dx.doi.org/10.1007/978-3-319-11313-5_74},
  researchr = {https://researchr.org/publication/Marques-LucenaSFGJ14},
  cites = {0},
  citedby = {0},
  pages = {849-860},
  booktitle = {Intelligent Systems'2014 - Proceedings of the 7th International Conference Intelligent Systems IEEE IS'2014, September 24-26, 2014, Warsaw, Poland, Volume 1: Mathematical Foundations, Theory, Analyses},
  editor = {Plamen P. Angelov and Krassimir T. Atanassov and Lyubka Doukovska and Mincho Hadjiski and Vladimir Simov Jotsov and Janusz Kacprzyk and Nikola Kasabov and Sotir Sotirov and Eulalia Szmidt and Slawomir Zadrozny},
  volume = {322},
  series = {Advances in Intelligent Systems and Computing},
  publisher = {Springer},
  isbn = {978-3-319-11312-8},
}