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Silja Martikainen, Laura Kohonen-Aho, Niina Seittenranta, Emilia Makkonen, Mari Falcon, Valtteri Wikström, Katri Saarikivi. Text-based Patient - Doctor Discourse Online And Patients' Experiences of Empathy. Computer Supported Cooperative Work, 33(4):1151-1175, December 2024. [doi]

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