Representing User Workarounds as a Component of System Dependability

Christopher Martin, Philip Koopman. Representing User Workarounds as a Component of System Dependability. In 10th IEEE Pacific Rim International Symposium on Dependable Computing (PRDC 2004), 3-5 March 2004, Papeete, Tahiti. pages 353-362, IEEE Computer Society, 2004. [doi]

@inproceedings{MartinK04:0,
  title = {Representing User Workarounds as a Component of System Dependability},
  author = {Christopher Martin and Philip Koopman},
  year = {2004},
  url = {http://csdl.computer.org/comp/proceedings/prdc/2004/2076/00/20760353abs.htm},
  researchr = {https://researchr.org/publication/MartinK04%3A0},
  cites = {0},
  citedby = {0},
  pages = {353-362},
  booktitle = {10th IEEE Pacific Rim International Symposium on Dependable Computing (PRDC 2004), 3-5 March 2004, Papeete, Tahiti},
  publisher = {IEEE Computer Society},
  isbn = {0-7695-2076-6},
}