Laura Maruster, N. R. T. P. van Beest. Redesigning business processes: a methodology based on simulation and process mining techniques. Knowl. Inf. Syst., 21(3):267-297, 2009. [doi]
@article{MarusterB09,
title = {Redesigning business processes: a methodology based on simulation and process mining techniques},
author = {Laura Maruster and N. R. T. P. van Beest},
year = {2009},
doi = {10.1007/s10115-009-0224-0},
url = {http://dx.doi.org/10.1007/s10115-009-0224-0},
tags = {rule-based},
researchr = {https://researchr.org/publication/MarusterB09},
cites = {0},
citedby = {0},
journal = {Knowl. Inf. Syst.},
volume = {21},
number = {3},
pages = {267-297},
}