M. Reza Mashinchi, Ali Selamat, Suhaimi Ibrahim, Ondrej Krejcar, Marek Penhaker. Evaluating Customer Satisfaction: Linguistic Reasoning by Fuzzy Artificial Neural Networks. In Dariusz Barbucha, Ngoc Thanh Nguyen, John Batubara, editors, New Trends in Intelligent Information and Database Systems. Volume 598 of Studies in Computational Intelligence, pages 91-100, Springer, 2015. [doi]
@incollection{MashinchiSIKP15,
title = {Evaluating Customer Satisfaction: Linguistic Reasoning by Fuzzy Artificial Neural Networks},
author = {M. Reza Mashinchi and Ali Selamat and Suhaimi Ibrahim and Ondrej Krejcar and Marek Penhaker},
year = {2015},
doi = {10.1007/978-3-319-16211-9_10},
url = {http://dx.doi.org/10.1007/978-3-319-16211-9_10},
researchr = {https://researchr.org/publication/MashinchiSIKP15},
cites = {0},
citedby = {0},
pages = {91-100},
booktitle = {New Trends in Intelligent Information and Database Systems},
editor = {Dariusz Barbucha and Ngoc Thanh Nguyen and John Batubara},
volume = {598},
series = {Studies in Computational Intelligence},
publisher = {Springer},
isbn = {978-3-319-16210-2},
}