William A. Massey, Jamol Pender. Gaussian skewness approximation for dynamic rate multi-server queues with abandonment. Queueing Syst., 75(2-4):243-277, 2013. [doi]
@article{MasseyP13,
title = {Gaussian skewness approximation for dynamic rate multi-server queues with abandonment},
author = {William A. Massey and Jamol Pender},
year = {2013},
doi = {10.1007/s11134-012-9340-8},
url = {http://dx.doi.org/10.1007/s11134-012-9340-8},
researchr = {https://researchr.org/publication/MasseyP13},
cites = {0},
citedby = {0},
journal = {Queueing Syst.},
volume = {75},
number = {2-4},
pages = {243-277},
}