Paul Mathiesen, Jason Watson, Wasana Bandara. Social Technology Affordances for Business Process Improvement. In Florian Daniel, Quan Z. Sheng, Hamid Motahari, editors, Business Process Management Workshops - BPM 2018 International Workshops, Sydney, NSW, Australia, September 9-14, 2018, Revised Papers. Volume 342 of Lecture Notes in Business Information Processing, pages 73-84, Springer, 2018. [doi]
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