Using of FAHP and fuzzy TOPSIS techniques for prioritising of Iranian banks to customer relationship management factors

Mohammad Mahmoudi Maymand, Elham Keshavarz. Using of FAHP and fuzzy TOPSIS techniques for prioritising of Iranian banks to customer relationship management factors. IJMOR, 11(3):369-395, 2017. [doi]

Authors

Mohammad Mahmoudi Maymand

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Elham Keshavarz

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