Rodney McAdam, Ian O Neill. The impact of the QUEST quality award on the public leisure sector. IJSTM, 5(3):284-301, 2004. [doi]
@article{McAdamO04,
title = {The impact of the QUEST quality award on the public leisure sector},
author = {Rodney McAdam and Ian O Neill},
year = {2004},
doi = {10.1504/IJSTM.2004.004301},
url = {http://dx.doi.org/10.1504/IJSTM.2004.004301},
researchr = {https://researchr.org/publication/McAdamO04},
cites = {0},
citedby = {0},
journal = {IJSTM},
volume = {5},
number = {3},
pages = {284-301},
}