Stephen McCarthy, Paidi O'Raghallaigh, Simon Woodworth, Yoke Lin Lim, Louise C. Kenny, Frédéric Adam. An integrated patient journey mapping tool for embedding quality in healthcare service reform. Journal of Decision Systems, 25(Supplement):354-368, 2016. [doi]
@article{McCarthyOWLKA16,
title = {An integrated patient journey mapping tool for embedding quality in healthcare service reform},
author = {Stephen McCarthy and Paidi O'Raghallaigh and Simon Woodworth and Yoke Lin Lim and Louise C. Kenny and Frédéric Adam},
year = {2016},
doi = {10.1080/12460125.2016.1187394},
url = {https://doi.org/10.1080/12460125.2016.1187394},
researchr = {https://researchr.org/publication/McCarthyOWLKA16},
cites = {0},
citedby = {0},
journal = {Journal of Decision Systems},
volume = {25},
number = {Supplement},
pages = {354-368},
}