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The Improvisation Effect: A Case Study of User Improvisation and Its Effects on Information System Evolution

Sean T. McGann, Kalle Lyytinen. The Improvisation Effect: A Case Study of User Improvisation and Its Effects on Information System Evolution. In Proceedings of the International Conference on Information Systems, ICIS 2008, Paris, France, December 14-17, 2008. pages 209, Association for Information Systems, 2008. [doi]

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Sean T. McGann

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Kalle Lyytinen

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