James L. McKenney, Richard O. Mason, Duncan Copeland. Bank of America: The Crest and Trough of Technological Leadership. MIS Quarterly, 21(3):321-353, 1997. [doi]
@article{McKenneyMC97,
title = {Bank of America: The Crest and Trough of Technological Leadership},
author = {James L. McKenney and Richard O. Mason and Duncan Copeland},
year = {1997},
url = {http://www.misq.org/archivist/vol/no21/issue3/vol21n3art4.html},
researchr = {https://researchr.org/publication/McKenneyMC97},
cites = {0},
citedby = {0},
journal = {MIS Quarterly},
volume = {21},
number = {3},
pages = {321-353},
}