D. Harrison McKnight, Norman L. Chervany. What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology. Int. J. Electronic Commerce, 6(2):35-59, 2001. [doi]
@article{McKnightC01-0, title = {What Trust Means in E-Commerce Customer Relationships: An Interdisciplinary Conceptual Typology}, author = {D. Harrison McKnight and Norman L. Chervany}, year = {2001}, doi = {10.1080/10864415.2001.11044235}, url = {http://dx.doi.org/10.1080/10864415.2001.11044235}, researchr = {https://researchr.org/publication/McKnightC01-0}, cites = {0}, citedby = {0}, journal = {Int. J. Electronic Commerce}, volume = {6}, number = {2}, pages = {35-59}, }