Mehnaz Mehnaz, Jiahua Jin, Wasim Ahmad, Azhar Hussain. Factors predicting customer satisfaction in online hotel booking using machine learning technique: evidence from developing countries. IJADS, 16(6):741-759, 2023. [doi]
@article{MehnazJAH23,
title = {Factors predicting customer satisfaction in online hotel booking using machine learning technique: evidence from developing countries},
author = {Mehnaz Mehnaz and Jiahua Jin and Wasim Ahmad and Azhar Hussain},
year = {2023},
doi = {10.1504/IJADS.2023.134200},
url = {https://doi.org/10.1504/IJADS.2023.134200},
researchr = {https://researchr.org/publication/MehnazJAH23},
cites = {0},
citedby = {0},
journal = {IJADS},
volume = {16},
number = {6},
pages = {741-759},
}