Nuno Melão, Michael Pidd. A conceptual framework for understanding business processes and business process modelling. Inf. Syst. J., 10(2):105-130, 2000. [doi]
@article{MelaoP00,
title = {A conceptual framework for understanding business processes and business process modelling},
author = {Nuno Melão and Michael Pidd},
year = {2000},
doi = {10.1046/j.1365-2575.2000.00075.x},
url = {http://dx.doi.org/10.1046/j.1365-2575.2000.00075.x},
tags = {business process modeling, process modeling},
researchr = {https://researchr.org/publication/MelaoP00},
cites = {0},
citedby = {0},
journal = {Inf. Syst. J.},
volume = {10},
number = {2},
pages = {105-130},
}