Qingliang Meng, Xiaochao Wei, Wen Meng. A Decision Method to Maximize Service Quality under Budget Constraints: The Kano Study of a Chinese Machinery Manufacturer. Scientific Programming, 2016, 2016. [doi]
@article{MengWM16,
title = {A Decision Method to Maximize Service Quality under Budget Constraints: The Kano Study of a Chinese Machinery Manufacturer},
author = {Qingliang Meng and Xiaochao Wei and Wen Meng},
year = {2016},
doi = {10.1155/2016/7291582},
url = {http://dx.doi.org/10.1155/2016/7291582},
researchr = {https://researchr.org/publication/MengWM16},
cites = {0},
citedby = {0},
journal = {Scientific Programming},
volume = {2016},
}