Engineering knowledge-intense, personoriented services - a state of the art analysis

Philipp Menschner, Christoph Peters, Jan Marco Leimeister. Engineering knowledge-intense, personoriented services - a state of the art analysis. In Virpi Kristiina Tuunainen, Matti Rossi, Joe Nandhakumar, editors, 19th European Conference on Information Systems, ECIS 2011, Helsinki, Finland, June 9-11, 2011. pages 160, 2011. [doi]

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