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Are the Tools up to the Task? an Evaluation of Commercial Dialog Tools in Developing Conversational Enterprise-grade Dialog Systems

Marie Meteer, Meghan Hickey, Carmi Rothberg, David Nahamoo, Ellen Eide Kislal. Are the Tools up to the Task? an Evaluation of Commercial Dialog Tools in Developing Conversational Enterprise-grade Dialog Systems. In Anastassia Loukina, Michelle Morales, Rohit Kumar, editors, Proceedings of the 2019 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies, NAACL-HLT 2019, Minneapolis, MN, USA, June 2-7, 2019, Volume 2 (Industry Papers). pages 106-113, Association for Computational Linguistics, 2019. [doi]

Authors

Marie Meteer

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Meghan Hickey

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Carmi Rothberg

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David Nahamoo

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Ellen Eide Kislal

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