Michael E. Milakovich. Digital Governance and Collaborative Strategies for Improving Service Quality . In Kecheng Liu, Joaquim Filipe, editors, KMIS 2014 - Proceedings of the International Conference on Knowledge Management and Information Sharing, Rome, Italy, 21-24 October, 2014. pages 109-118, SciTePress, 2014. [doi]
@inproceedings{Milakovich14,
title = {Digital Governance and Collaborative Strategies for Improving Service Quality },
author = {Michael E. Milakovich},
year = {2014},
doi = {10.5220/0005021001090118},
url = {http://dx.doi.org/10.5220/0005021001090118},
researchr = {https://researchr.org/publication/Milakovich14},
cites = {0},
citedby = {0},
pages = {109-118},
booktitle = {KMIS 2014 - Proceedings of the International Conference on Knowledge Management and Information Sharing, Rome, Italy, 21-24 October, 2014},
editor = {Kecheng Liu and Joaquim Filipe},
publisher = {SciTePress},
isbn = {978-989-758-050-5},
}