Allan Miller, Alex Donnini. Relieving the Burden of System Administration Through Support Automation. In Proceedings of the 14th Conference on Systems Administration (LISA 2000), New Orleans, Louisiana, December 3-8, 2000. pages 167-180, USENIX, 2000. [doi]
@inproceedings{MillerD00, title = {Relieving the Burden of System Administration Through Support Automation}, author = {Allan Miller and Alex Donnini}, year = {2000}, url = {http://www.usenix.org/publications/library/proceedings/lisa2000/miller.html}, researchr = {https://researchr.org/publication/MillerD00}, cites = {0}, citedby = {0}, pages = {167-180}, booktitle = {Proceedings of the 14th Conference on Systems Administration (LISA 2000), New Orleans, Louisiana, December 3-8, 2000}, publisher = {USENIX}, }