J. Miller, B. A. Doyle. Measuring the Effectiveness of Computer-Based Information Systems in the Financial Services Sector. MIS Quarterly, 11(1):107-124, 1987. [doi]
@article{MillerD87,
title = {Measuring the Effectiveness of Computer-Based Information Systems in the Financial Services Sector},
author = {J. Miller and B. A. Doyle},
year = {1987},
url = {http://misq.org/measuring-the-effectiveness-of-computer-based-information-systems-in-the-financial-services-sector.html},
researchr = {https://researchr.org/publication/MillerD87},
cites = {0},
citedby = {0},
journal = {MIS Quarterly},
volume = {11},
number = {1},
pages = {107-124},
}