Hokey Min, Chang Seong Ko, Hyun Jeung Ko. Managing product returns in customer-centric e-tail environments. IJSTM, 9(1):51-70, 2008. [doi]
@article{MinKK08,
title = {Managing product returns in customer-centric e-tail environments},
author = {Hokey Min and Chang Seong Ko and Hyun Jeung Ko},
year = {2008},
doi = {10.1504/IJSTM.2008.016811},
url = {http://dx.doi.org/10.1504/IJSTM.2008.016811},
tags = {e-science, Meta-Environment},
researchr = {https://researchr.org/publication/MinKK08},
cites = {0},
citedby = {0},
journal = {IJSTM},
volume = {9},
number = {1},
pages = {51-70},
}