Dibya Nandan Mishra, Rajeev Kumar Panda. Decoding customer experiences in rail transport service: application of hybrid sentiment analysis. Public Transport, 15(1):31-60, March 2023. [doi]
@article{MishraP23-0,
title = {Decoding customer experiences in rail transport service: application of hybrid sentiment analysis},
author = {Dibya Nandan Mishra and Rajeev Kumar Panda},
year = {2023},
month = {March},
doi = {10.1007/s12469-021-00289-7},
url = {https://doi.org/10.1007/s12469-021-00289-7},
researchr = {https://researchr.org/publication/MishraP23-0},
cites = {0},
citedby = {0},
journal = {Public Transport},
volume = {15},
number = {1},
pages = {31-60},
}