Alistair Moffat, Paul Thomas, Falk Scholer. Users versus models: what observation tells us about effectiveness metrics. In Qi He, Arun Iyengar, Wolfgang Nejdl, Jian Pei, Rajeev Rastogi, editors, 22nd ACM International Conference on Information and Knowledge Management, CIKM'13, San Francisco, CA, USA, October 27 - November 1, 2013. pages 659-668, ACM, 2013. [doi]
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