Responding to customer queries automatically by customer reviews' based Question Answering

Kunal Moharkar, Kartik Kshirsagar, Suruchi Shrey, Neha Pasine, Rishu Kumar, Mansi A. Radke. Responding to customer queries automatically by customer reviews' based Question Answering. In Proceedings of the 2022 6th International Conference on Natural Language Processing and Information Retrieval, NLPIR 2022, Bangkok, Thailand, December 16-18, 2022. pages 228-233, ACM, 2022. [doi]

@inproceedings{MoharkarKSPKR22,
  title = {Responding to customer queries automatically by customer reviews' based Question Answering},
  author = {Kunal Moharkar and Kartik Kshirsagar and Suruchi Shrey and Neha Pasine and Rishu Kumar and Mansi A. Radke},
  year = {2022},
  doi = {10.1145/3582768.3582780},
  url = {https://doi.org/10.1145/3582768.3582780},
  researchr = {https://researchr.org/publication/MoharkarKSPKR22},
  cites = {0},
  citedby = {0},
  pages = {228-233},
  booktitle = {Proceedings of the 2022 6th International Conference on Natural Language Processing and Information Retrieval, NLPIR 2022, Bangkok, Thailand, December 16-18, 2022},
  publisher = {ACM},
  isbn = {978-1-4503-9762-9},
}