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Motivating dynamic features for resolution time estimation within IT operations management

Kayhan Moharreri, Jayashree Ramanathan, Rajiv Ramnath. Motivating dynamic features for resolution time estimation within IT operations management. In James Joshi, George Karypis, Ling Liu, Xiaohua Hu, Ronay Ak, Yinglong Xia, Weijia Xu, Aki-Hiro Sato, Sudarsan Rachuri, Lyle H. Ungar, Philip S. Yu, Rama Govindaraju, Toyotaro Suzumura, editors, 2016 IEEE International Conference on Big Data, BigData 2016, Washington DC, USA, December 5-8, 2016. pages 2103-2108, IEEE, 2016. [doi]

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Kayhan Moharreri

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Jayashree Ramanathan

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Rajiv Ramnath

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