Samar K. Mukhopadhyay. Managing Multiple Outsourcing: Service Quality and Volume Issues. In Natalia Bakhtadze, Kirill Chernyshov, Alexandre Dolgui, Vladimir Lototsky, editors, 7th IFAC Conference on Manufacturing Modelling, Management, and Control, MIM 2013, Saint Petersburg, Russia, June 19-21, 2013. pages 174-179, International Federation of Automatic Control, 2013. [doi]